Are you a first time entrepreneur who feels intimidated by the thought of going to China to manufacture your product?
I know, basic aspects like the language barrier and the cultural gap can get your heart racing.
Before you know it, you’re feeling anxious and worried:
Will I be able to find the right factory?
Will they be able to understand my requests?
How will I manage to establish an efficient business relationship?
Gavin Munro asked himself the same questions when he flew to Asia for the first time.
After 5 years of working with Chinese staff and reaching 1.3 million customers around the world, he shared a powerful insight. It really eases your troubled mind, even before you get on the plane:
There is a very close network of people, especially the expat community, that is very supportive. It’s not elitist at all, everybody mixes with everybody else, socially and professionally.
That’s your first hook! Now you know that you have no reason to feel lost: once you get there and face any difficulty, there are people who have been exactly where you are, and are willing to help.
So what’s the first smart thing you should do?
Leave no chance for bad things to happen: even before you start looking for manufacturers, get in contact with other entrepreneurs than can help you save time and money on your search:
What are the best factories you know?
Can you refer a good Quality Assurance agent to me?
Is there a trustworthy recruiting agency, that has quality staff who speak good English?
These are just a few questions you can ask, that will have a huge impact on your finances.
Can you imagine what a big hole you could get in your budget, if you end up with a batch of faulty products at your headquarters door?
But Gavin takes it a step even further and shares yet another useful insight:
Chinese people are very supportive as well.
Having said that, it’s no wonder they decided to have a 50-50 mix of staff in their office. English is their language of communication though, to ensure transparency.
What does this tell you?
It’s a good idea to have local staff work on marketing, design and even research & development.
On one side, their ability to communicate in English efficiently will make you feel sure that your instructions were understood clearly.
Chinese staff can convey your message to the factory staff, the shipping company and even the local authorities better than you even could.
So how can you reach that level of professional relationship with them? Here is what Gavin’s agenda looks like:
Have daily meetings with all your staff;
Check the progress they make;
Check problems that may occur;
Send your research & development staff to the factory at least once a week
Gavin also shared with Maker Paradise why choosing your factory well is the difference between making or breaking a project.
Check out his interview to find out how they managed to reunite the effort of specialists on four continents, to develop a product that’s different than anything they had done before.
Notes from the audio interview with maker: (listen here)
02:07 Where did Gavin get his inspiration from?
03:32 He identified a need. How did he address it?
06:46 The functions they put in the Carehub
12:10 Gavin’s journey in the company that sold over 1.3 million electronic devices
14:34 Why you must have a plan B in crowdfunding
16:17 How does the average work day in China go for Gavin
17:53 Why they decided to have a 50/50 mix of staff
18:50 The first steps of starting an electronics company
20:46 Gavin shares his insight about the community in China
Days to go: 9